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Terms and Policies 

Ordering our Cheeseboards:

Due to the products and quality of our boards, we ask for no less than 72 hours of notice upon ordering. It is your responsibility to make any allergies apparent when putting in your order. We are happy to accommodate our products and preparation procedures to ensure the health and safety of our clients.

Please note all medium and large wooden cheeseboards are to be returned or are available for purchase.

We deliver all boards throughout Knoxville, Gatlinburg and nearby counties! Anything outside of the area within a 1 hour driving distance will require a travel fee depending on distance. All payments for delivered boards will be collected upon arrival of invoice or over the phone.

Cheeseboard by Letters and Numbers

Each of our numbers and letters will contain enough food to serve 2 guests.

Charcuterie Cups and Cones

When ordering our individual cups we require a 10 order minimum. 

Boxes for One

When ordering our Boxes for One we require an 8 order minimum

Booking a Grazing Table

All Grazing Tables must be booked 7 days in advance from the scheduled event. A $250.00 deposit is necessary when booking a Grazing Table. We do not offer refunds due to the fact we might be turning away other clients. However, we will be more than happy to reschedule depending on our availability of the dates requested. Full payment will be collected upon the arrival of final invoice with the $250.00 deposit deducted.

* We ask for all dietary needs and concerns (allergies) to be noted upon booking your table. We are not responsible for any reactions if we are not made aware. 

Things to consider while booking a table is the general set-up. Here is a list of our additional services:​

  • Tiers, stands and greenery package vs. flat lay. Floral is priced upon market value.

  • Disposable cutlery, napkins and plates, Hired Staff

  • Additional food items will be priced according to size/quantity.

We are not a full service company, therefore we will not be present during events. Please allow us three hours prior to the event for set-up, to ensure every detail has been tended to. We will come back after the event has ended to pick up rented materials/break down if requested. Please make sure all rentals are ready for pick-up within 48 hours of event.

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We highly recommend our Grazing Tables and Cheeseboards be set-up indoors, any outdoor set-up MUST be in a shaded/cool area to preserve the quality of our products. We are not to be held responsible for spoiled food due to unsatisfactory conditions.

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Refunds will only be administered if Goodhart's Charcuterie is the party to cancel the event. This excludes acts of god and the table deposit.

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